Nearly All Survey Respondents Say They Are Likely to Offer Smartphone Chargers to Customers

Nearly All Survey Respondents Say They Are Likely to Offer Smartphone Chargers to Customers

Business owners are beginning to see that providing a smartphone charger is becoming a necessary element of the customer service they offer. They are noticing that customers faced with a dying or dead phone battery become anxious about missing a call, an email or an important connection. And a stressed-out guest will leave the venue early to charge their device at another location.

How Charging Guests' Devices Can Boost Your Restaurant's Bottom Line

How Charging Guests' Devices Can Boost Your Restaurant's Bottom Line

The huge rise in smartphone usage by customers while in-venue creates a distressing problem – dying or dead phone batteries. If a customer’s phone is dead, they will leave your establishment early. Your business ultimately shares in this dead-battery dilemma – customers ask bartenders or staff to charge their smartphone for them – and your customer service becomes unfocused as staff deals with the issue.